Competently matrix vertical strategic theme areas for interactive synergy.
We believed Ezitracker was the best solution for achieving our desired result because of their exceptional customer service and biometric devices offered. The most significant improvement that has resulted from working with Ezitracker is the monitoring of staff times and verification points when reporting to our clients as well as the ease of generating these reports.
Our staff recognise the benefits of Ezitracker as much as we do. There is no longer any room for error when it comes to pay day and so by logging in and logging out of the system staff know we will pay them accurately. It’s been very effective.
We use Ezitracker so that we know the actual hours that our staff have worked and of course we want our staff to know that we can see their actual attendance hours. 'No show' alerts are raised to supervisors according to Ecocleen’s agreed thresholds, enabling them to respond before any service breakdown.
It is very reassuring to always know what is happening; we can see where our staff are at any time and that they are safe.
Ezitracker has definitely helped us to increase our customer base and retain existing contracts. The feedback from clients has all been positive - it ensures they get what they pay for and it is a great health and safety tool for our staff. Quite simply, the system provides peace of mind for everyone.
Searching for a simple and effective solution, and one that could be implemented quickly and easily, they concluded that Ezitracker fitted the bill perfectly.