Technology that's helping manage remote workers at Manchester City Council.

Date: 22nd Jul 2019

For supervisors, managing staff attendance and processing payroll from paper timesheets had become very time consuming; a major burden of the administration team. Searching for a simple and effective solution, and one that could be implemented quickly and easily, they concluded that Ezitracker fitted the bill perfectly.


Because Ezitracker records how long employees are at work, where they are and if they leave the premises safely, Ezitracker's web browser tool highlighted staff members who were not meeting their scheduled requirements. This meant MCC quickly discovered a very important benefit of using the service as it revealed discrepancies between the actual hours recorded by Ezitracker and the budgeted hours.

BENEFITS OUTCOME

• Elimination of the time-consuming exercise of
processing payroll from paper timesheets.

• Substantial reduction in the administrative burden of
processing paper timesheets - staff were able to spend
time on more productive work.

• Highlighted discrepancies between the actual hours
recorded by Ezitracker and the budgeted hours, leading
to cost savings whilst also showing individuals who
were not meeting their scheduled requirements, leading
to improved service delivery.

• Greatly improved management control over the remote
workforce - supervisors know exactly where all staff are
at any time.

• Staff responded positively to the system as it made sure
they were accurately paid for their work shifts.

Download the full case study here.

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