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Keeping remote workers engaged through effective workforce management

2.7 billion workers worldwide are described as 'deskless', equal to 80% of the global workforce across essential industries such as facilities management, logistics, retail, and manufacturing. But it is the deskless, remote workforces that still remain behind the curve when it comes to technology and flexibility within their roles.

Recent shifts toward hybrid and flexible working have opened business leaders’ eyes to the reality of deskless—or remote—work. With working from home becoming the norm for some industries, those who have always managed dispersed workforces are now fully realising their tech is out of date, their staff need better digital tools. It's never been more important to keep an engaged workforce if they want to retain them.

Technology brings flexibility. By implementing an automated time and attendance software solution you can record an accurate and real-time status of each employee’s working hours, their productivity, their overtime hours, and depending on which system you choose, a workforce management software system can also handle onboarding employees and take care of payroll from hours worked data - all handled in a few clicks.

Remote teams already using this workforce management technology are driving their sectors forward by streamlining processes, encouraging higher levels of productivity, and boosting long-term profitability for their employers. This technology that sits behind the scenes can make cleaning businesses for example win more contracts, make the mundane tasks automated, and the complex issues simple.

Having full, real-time visibility of staff attendance and punctuality is key. Time and attendance data can be captured using either a landline/mobile telephone or another workforce monitoring device. The data is then sent in real-time, so Managers can get a clear picture of what staff are where, and when, receive immediate alerts for late arrivals, no-shows, and early leavers, and act fast to minimise service disruption.

Remote worker technology helps with many health and safety and compliance issues; Working Time Directive compliance, ensuring remote workers are kept safe, and evidence that Service Level Agreements (SLAs) are being met.

Integrated Workforce Management Software will include scheduling, payroll and invoice reporting so that employees can be allocated, pay rates assigned and payroll extracts can be produced. Seamless integration to existing rostering and payroll systems means that tailored reports can be created quickly and easily. The technology significantly reduces potential for fraud and time-keeping disputes as it enables Payroll Managers to compare actual hours worked against planned hours, therefore significantly reducing the chance of over-payments.