Founded in 1976, Euro Car Parks (ECP) is one of the biggest and best known names in vehicle parking, operating over 750 car parks across the UK, Ireland and Europe; employing over 1,000 staff and assisting in excess of 500,000 motorists a day. The safety and security of ECP employees is a cornerstone of the business and by implementing Ezitracker they have been able to streamline their processes, add value to their service proposition and above all improve the safety of their remote workers.
An integral part of the Ezitracker service is the comprehensive suite of online reports available for managers to view (or download), each designed to simplify and enhance business processes. ECP was quick to take advantage of these, especially the Attendance Report which gives a complete view of everyone that has logged in and out across a specified time period. It also shows employees that haven’t logged in and sites that haven’t been visited during that period. The activity report includes ‘no-show’ alerts (employee hasn’t logged in at their scheduled start time) and ‘no-work’ alerts (no one has logged in during the scheduled start and end times). Crucially, this report also shows the budgeted hours set for a site alongside the actual hours of work completed, highlighting any variances between the two.
Talking about how Ezitracker has helped ECP, Carol Curwood, Payroll Manager, said, “Prior to Ezitracker we used paper timesheets but there was no way of knowing if accurate information was being recorded and the administration involved was a nightmare. Ezitracker changed all that by streamlining our processes and providing us with accurate, verified, real-time data.
“Overall it is very reassuring to always know what is happening; we can see where our staff are at any time and that they are safe. Health and safety is a big part of what we do and Ezitracker ensures that we are fulfilling duty of care responsibilities to our workforce.”
A verified record of work having taken place enables the accounts team to provide accurate invoicing to clients, with accompanying ‘proof of service’ delivery.
The ability to know in real-time the exact whereabouts of remote working staff - a “safety net” that helps the company meet its duty of care obligations.
Electronic attendance verification has drastically cut administration by eliminating the previous time spent on manually processing paper timesheets - significant cost savings.
Supervisors can be certain that the data being sent through to accounts is 100% accurate. In turn this means ECP has an accurate, verified record of work done. This has added value to their service and helped both retain existing clients and increase the company’s customer base.
ECP’s staff, operating alone in what can be vulnerable circumstances, greatly appreciate the safeguarding facility that is a core benefit of the Ezitracker service.