Mobile workforce management is set to drive FM sector SMEs forward
A recent review of the available accounts for 22 facilities management firms with operations in the UK, revealed that average margins remained stagnant at around 7% during the last three years and in comparison, revenues grew at an average of 14% from last year.
The forecast came shortly before the collapse of the Support Services giant Carillion. The government has subsequently announced that it is to launch a £12bn tender for cleaning and maintenance services at schools, hospitals and in other public buildings. The move comes in the wake of Carillion's collapse and is part of the government's aim to give a third of public sector
The digital work world that we live in has meant that the facilities management and cleaning environment has become highly competitive. With decreasing margins, FM service providers have had to adapt their proposition to deliver enhanced efficiencies as clients seek suppliers that offer better value for money, digital innovations and accurate management information and analytics. In addition, the facilities management sector, by its nature, is extremely fragmented due to the variety of services offered such as security, building and grounds maintenance and cleaning. We are seeing a high number of recent SMEs entrants, particularly focussed on cleaning, which has created even further pricing pressure.
Delivering a site-based facilities contract is costly and managing hundreds of remote workers on multiple sites can be a huge challenge. Mobile workforce management technology has been largely embraced by the UK FM sector as an essential aspect of business processes. Administration tasks such as payroll, budgeting, staff scheduling and analytics are all made less cumbersome by understanding where staff are, and for how long they are there. Inevitable client questions about the timing of their cleanings can be easily answered as clients benefit from real-time analytics which
Progression in technology is the driver of innovation that is facilitating a shift for FM contractors. The prevalence of new, cloud-based technologies such as workforce management software has made it significantly easier for service providers to manage teams of staff across multiple sites remotely whilst bringing cost
The prevalence of new, cloud-based technologies such as workforce management software has made it significantly easier for FM service providers to manage teams of staff across multiple sites remotely whilst providing cost
There is a need for attendance verification and actual evidence of time spent at a client’s premises providing contracted services. The sector is also under increasing pressure to safeguard and provide accountability for remote workers. This, coupled with tighter service level agreements, means that ensuring that staff are on-site, as planned, is critical. Modern time and attendance technology
Exciting IoT (Internet of Things) technological innovations, from
An integrated Workforce Management System will include scheduling, payroll and invoice reporting so that employees can be allocated, pay rates assigned and payroll extracts can be produced. Seamless integration
The team at Ezitracker will be at the Facilities Show on hand to demonstrate the value of the solution on stand R710.