Mobile workforce management is set to drive cleaning sector SMEs forward
A recent review of the available accounts for 22 facilities management firms with operations in the UK, revealed that the average (EBITDA) margins
The forecast came shortly before the collapse of the Support Services giant Carillion. The government has subsequently announced that it is to launch a £12bn tender for cleaning and maintenance services at schools, hospitals and in other public buildings. The move comes in the wake of Carillion's collapse and is part of the government's aim to give a third of public sector
The digital work world that we live in has meant that the facilities management and cleaning environment has become highly competitive. With decreasing margins, service providers have had to adapt their proposition to deliver enhanced efficiencies as clients seek suppliers that offer better value for money, digital innovations and accurate management information and analytics. In addition, the facilities management sector, by its nature, is extremely fragmented due to the variety of services offered such as security, building and grounds maintenance and cleaning. We are seeing a high number of recent SMEs entrants, particularly focussed on cleaning, which has created even further pricing pressure.
Delivering a site-based facilities contract is costly and managing hundreds of remote workers on multiple sites can be a huge challenge. Mobile workforce management technology has been largely embraced by the UK FM sector as an essential aspect of business processes. Administration tasks such as payroll, budgeting, staff scheduling and analytics are all made less cumbersome by understanding where staff are, and for how long they are there. Inevitable client questions about the timing of their cleanings can be easily answered as clients benefit from real-time analytics which
Progression in technology is the driver of innovation that is facilitating a shift for cleaning contractors. The prevalence of new, cloud-based technologies such as workforce management software has made it significantly easier for FM service providers to manage teams of staff across multiple sites remotely whilst bringing cost
Progression in technology is the driver of innovation that is facilitating a shift for contractors. The prevalence of new, cloud-based technologies such as workforce management software has made it significantly easier for FM service providers to manage teams of staff across multiple sites remotely whilst providing cost
Cleaning providers employ large numbers of site-based workers and nowadays they have a need to provide proof of service provision to their own clients. There is a need for attendance verification and actual evidence of time spent at a client’s premises providing contracted services. The sector is also under increasing pressure to provide accountability
Exciting IoT (Internet of Things) technological innovations, from smartwatches and other wearable technology to GPS-enabled shoes, will allow the concept of ‘Smart Facilities Management’ to become the standard. FM service providers using this workforce management technology will drive the sector forward by streamlining processes, encouraging higher levels of productivity and boosting long-term profitability. This technology that sits behind the scenes can make cleaning businesses win more contracts, make the mundane tasks automated, and the complex issues simple.
Having full, real-time visibility of staff attendance and punctuality is key. Time and attendance data can be captured using either a
Remote worker technology helps with many health and safety and compliance issues; Working Time Directive compliance,
An integrated Workforce Management System will include scheduling, payroll and invoice reporting so that employees can be allocated, pay rates assigned and payroll extracts can be produced. Seamless integration
The team at Ezitracker will be at the Manchester Cleaning Show on hand to demonstrate the value of the solution on stand A11.